Setting proper goals
Just like your family, every research project is unique. The ability to discover family stories
depends on a variety of factors:
The time period being
researched.
The area where your
ancestors lived.
The availability of records and documents for the time and location.
The number of family
lines being researched.
Our research service is billed hourly and designed to achieve the goals outlined in a personalized research plan. This plan guides our process, allowing us to review previous research, locate relevant records, search for family connections, compile a detailed report, and organize supporting documentation.
Partnership
Once you purchase a research project, you'll have a detailed conversation between you, your research manager, and your client relationship manager. You’ll have the opportunity to share your goals, and our team will guide you through the research process, using their expertise to develop the best strategy to achieve your objectives.
Your Research Team
Once we understand your goals, we’ll begin the research process. First, we’ll assemble a team of professional researchers from both within and outside our company. Then, we’ll create a research plan and review any information you’ve already gathered. From there, our experts will start searching for records, documenting each step in a research journal so you can follow our progress and discoveries.
Your client relationship manager will keep you informed with regular updates and milestone notifications. Since research doesn’t always follow a straight path, adjustments may be needed. If that happens, your client relationship manager will discuss any changes with you and work together to refine the approach.
At the end of the project, you’ll have the opportunity to schedule a final consultation with your research manager to review the findings and ask any questions.
Overcoming “brick walls” may take time
Whether you're a professional genealogist or a hobbyist, you'll eventually hit a roadblock, like seeking an ancestor’s wife’s maiden name or tracing an immigrant’s origins. Our expert genealogists can help you overcome these challenges.
Each research problem is unique, and solving tough cases takes time and effort—even for pros.
Partnership
Once you purchase a research project, you'll have a detailed conversation between you, your research manager, and your client relationship manager. You’ll have the opportunity to share your goals, and our team will guide you through the research process, using their expertise to develop the best strategy to achieve your objectives.
Your Research Team
Once we understand your goals, we’ll begin the research process. First, we’ll assemble a team of professional researchers from both within and outside our company. Then, we’ll create a research plan and review any information you’ve already gathered. From there, our experts will start searching for records, documenting each step in a research journal so you can follow our progress and discoveries.
Your client relationship manager will keep you informed with regular updates and milestone notifications. Since research doesn’t always follow a straight path, adjustments may be needed. If that happens, your client relationship manager will discuss any changes with you and work together to refine the approach.
At the end of the project, you’ll have the opportunity to schedule a final consultation with your research manager to review the findings and ask any questions.
Overcoming “brick walls” may take time
Whether you're a professional genealogist or a hobbyist, you'll eventually hit a roadblock, like seeking an ancestor’s wife’s maiden name or tracing an immigrant’s origins. Our expert genealogists can help you overcome these challenges.
Each research problem is unique, and solving tough cases takes time and effort—even for pros.
