I received the wonderful folder containing the research that your staff completed for the Mergen family on Friday, June 16, 2000, and would like to tell you that it was a pleasant experience from start to finish. I thought the odds were against having such efficient people in one organization. I chose Cottrill & Associates in the first place because of you; who responded to my first e-mail and gave me the feeling that you were extremely knowledgeable regarding my questions, very helpful, and agreeable to reach the answers to the immigration of my early family members. ... The estimates, findings, the little surprises and information provided exceeded the cost - everyone did and excellent job. I ... will be back in touch should I have any questions or require additional help. Thank you for a professional and positive genealogical experience. Michael Mergen
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